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    Coordinated Entry System (CES), is a requirement for all HUD Continuums of Care (CoCs) as established by the HEARTH Act. It paves the way for more efficient homeless assistance systems by:

    1. Helping people move through the system faster (by reducing the amount of time people spend
      moving from program to program before finding the right match);
    2. Reducing new entries into homelessness (by consistently offering prevention and diversion
      resources upfront, reducing the number of people entering the system unnecessarily); and
    3. Improving data collection and quality and providing accurate information on what kind of assistance
      consumers need.

    Coordinated Entry is one essential piece of a broader housing crisis resolution system that rapidly returns people who experience homelessness to stable housing. Other elements include shifting investments towards interventions that achieve the best housing results and removing barriers such that there is an appropriate and effective housing intervention for everyone who needs one. This larger system re-design work ensures that once there is an accessible “front door” (the CE system), that doorway also leads to an appropriate housing exit for every homeless person.

    Effective July 1, 2018, the County is the lead agency for the HUD Coordinated Entry System. As such, the County has been working with 211OC to transition the CES functions. We hope to provide a seamless transition and appreciate your patience during this process.

    For the Individual Component of CES
    Please contact This email address is being protected from spambots. You need JavaScript enabled to view it.

    For the Family Component of CES
    Please contact the Family Solutions Collaborative at This email address is being protected from spambots. You need JavaScript enabled to view it.. Families with minor children who are interested in services offered through Family Coordinated Entry System are encouraged to click here for more information.                                                                           


    A new process is underway for developing and updating policies and procedure for the Orange County Coordinated Entry System to ensure consistency in the delivery of homeless services though CES. This process is publicly accountable and includes opportunities for public comment. 

    CPD-17-01 Notice

    CPD-17-01 User Guide

    CPD-17-01 Checklist


    HUD's Coordinated Entry Policy Brief

    Coordinated Entry and HMIS FAQs

    United States Interagency Council on Homelessness (USICH) - News

    Click here to subscribe to the USICH newsletter

    HUD Q&A

    HUD FAQs

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