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    This project was supported by the California Department of Public Health and 211 California.

    Federal Stimulus Bills:

    The federal government passed three laws to address the coronavirus outbreak and help the American people get through this crisis. Below are summaries of each bill. Please note that some of the benefits mentioned below have yet to be distributed by the federal agencies tasked with administering them to the public. You can check their individual websites for the latest update:

    Check on the status of your Economic Impact Payment

    Individual Stimulus Checks (IRS)

    Small Business Administration

    Department of Labor

    Department of Health and Human Services


    CA COVID-19 Policies and Guidance

    Governor Newsom, Pro Tem Atkins and Speaker Rendon Highlight New $6.6 Billion Package to Reopen Schools and Deepen Student Supports (3/1/2021)

    California Department of Public Health: Travel Advisory (Updated: January 6, 2021) Blueprint for a Safer Economy: California has a blueprint for reducing COVID-19 in the state with revised criteria for loosening and tightening restrictions on activities.

    Public Health Officials Lift Regional Stay at Home Order for All Regions (1/25/2021)

    State of California—Health and Human Services Agency California Department of Public Health: Supplement to Limited Stay At Home Order 12/22/20

    State of California—Health and Human Services Agency California Department of Public Health: Limited Stay at Home Order (November 19, 2020)


    Orange County COVID-19 Statistics, Symptoms, and FAQ’s

    County of Orange Public Health Officials Urge Residents to Get Tested for COVID-19

    Orange County Progresses from Red Tier to Orange On Wednesday March 31

    Orange County Returns to the Red Tier on Sunday, March 14

    Active Phase in OC:
    • Ages 50+
    • Phase 1A (all tiers)
    • Phase 1B, Tier 1 including Education; Food Service, Grocery and Agriculture Workers; Child Care Providers and Emergency Services
    • *Persons ages 16-64 who have underlying medical conditions as outlined by the State. Click to view details.

    Please visit the 211OC COVID-19 Vaccine Information page for further assistance or call us at 2-1-1 to be connected to an Information and Referral Specialist.

    Othena Support Links:

    Othena User Guide-Registering Scheduling and Rescheduling
    How to Register and use Othena

    Othena Patient Demo Rev 02
    Othena Vaccination Day Mini FAQ
    Othena Virtual Queue Mini FAQ
    Patient Online Registration Demo Video

    Please visit the COVID-19 Vaccination Distribution for more information.

    For COVID-19 Vaccine Resources, please click here.

    Vaccine Appointment Options
    These vaccine appointment options can be accessed by adults 65 years and older, who did not live in a facility; Qualifying individuals 16-64 years, and other eligible parties who could not be vaccinated from their employer.

    City of Irvine: Residents of Irvine who are 65 years or older can call the Lakeview Senior Center at 949-724-6900 to be added to a list to be notified of future vaccination events for older adults.
    City of Santa Ana: Residents of Santa Ana who are 65 years or older can register for a ONE-DAY vaccine clinic occurring on Saturday, March 20, 2021. To sign-up for an appointment, residents can visit: https://www.eventbrite.com/e/santa-ana-covid-19-vaccine-clinic-tickets
    Latino Health Access: Appointments are available for older adults 65 years and older living in Anaheim and Santa Ana. To schedule an appointment, older adults can call 714-805-7838.
    Hoag Memorial Hospital: Appointments are available (based on vaccine supply). Please visit https://covid19.hoag.org/vaccine-community/
    MemorialCare Health Systems: Appointments are available (based on vaccine supply). Please visit https://ww.memorialcare.org/coronavirus/covid-vaccine
    Providence: Appointments are available (based on vaccine supply). Please visit https://coronavirus.providence.org/socal-updates
    Kaiser Permanente: Appointments are available (based on vaccine supply) for members and non-members. Please visit https://healthy.kaiserpermanente.org/southern-california/health-wellness/coronavirus-information/covid-vaccine for more information.
    University of California, Irvine (UCI) Health: Individuals who are UCI Health patients can schedule an appointment through the MyChart patient portal. Please visit https://vaccine.ucihealth.org/ for more information.
    Albertsons/Pavilions/Vons (All have same ownership): Appointments can be made online. Please visit https://www.albertsons.com/pharmacy/covid-19.html for more information.
    Walgreens: Appointments can be made from the Walgreens pharmacy account. Please visit www.walgreens.com/topic/promotion/covid-vaccine for more information.
    Rite Aid: Appointments can be made online. Please visit riteaid.com/pharmacy/covid-qualifer for more information.
    CVS: Vaccines are available by appointment only at no-cost. Please visit www.cvs.com/immunizations/covid-19-vaccine to schedule an appointment and for more information, or call 800-746-7287.
    Othena: On Othena, vaccine appointments can be scheduled for point-of-dispensing (POD) sites available throughout the County, including the Super POD sites. Please see the instructions below for how to register on Othena.

    How to Register and use Othena

    For Orange County COVID-19 related news, please check out the Orange County Health Care Agency COVID-19 for updates.

    The County of Orange, in partnership with Ambry Genetics, is now offering at-home saliva-based COVID-19 test kits. While COVID-19 testing is now widely available across the County, and this new at-home testing option provides a convenient, safe and effective testing option where it’s needed most in the community. This test will determine if an individual is currently infected and can spread to others.

    Please visit the Orange County Health Care Agency COVID-19 Testing page for further details.

    Orange County COVID-19 Testing


    Employment Development Department Claims for COVID-19

    Exposed to COVID-19?
    Call the Agriculture Labor Regulation Board: 1-800-449-3699

    Regardless of your immigration status, you have important rights to help you get through this difficult time while protecting yourself, your family, and your income. If you are sick or have been exposed, it is important to stay home or in other isolated housing to take care of yourself and protect your family members and coworkers. Undocumented workers have all the rights explained in this brochure, except for unemployment insurance. Agricultural workers can call the Agricultural Labor Relations Board for information and assistance with their labor rights in their language. Services are always free.

    Please visit the following links for more information.     For English      For Spanish

    The EDD provides a variety of support services to people who have lost their jobs or have had their hours reduced due to the impacts of COVID-19, are unable to work due to having or being exposed to COVID-19, and are self-employed in California. For faster and more convenient access to those services, EDD encourages the use of online options to file a claim


    Public Benefits

    Due to an abundance of caution with COVID-19, the Anaheim, Garden Grove, Laguna Hills, and Santa Ana Regional Center are closed to the public effective Tuesday, December 29, 2020. SSA eligibility staff will be stationed in front of the Anaheim, Garden Grove, Laguna Hills, and Santa Ana Regional Centers with limited functionality Monday through Friday from 9:00 am-1:00 pm, assisting individuals who may not have access to telephone or internet services. Also, individuals can continue to apply or check existing benefits by contacting the Social Services Call Center at 800-281-9799 or by visiting https://www.mybenefitscalwin.org/. Individuals applying for CalFresh benefits only can apply at www.GetCalFresh.org. The Aliso Viejo Regional Center closed its doors effective December 31, 2020, transitioning to the Laguna Hills Regional Center (LHRC).

    Call Center operators will be available to take calls at (800) 281-9799.

    • The hours of the Call Center are 6:30 am-8:00 pm Monday-Friday and 7:00 am-4:30 pm Saturday.

    Medi-Cal

    Medi-Cal is a health care program, locally offered through CalOptima, which pays for a variety of medical services for children and adults with limited income and resources.

    Cal-Fresh (Formerly known as Food Stamps)

    The CalFresh Programis a federal nutrition program that helps eligible, low-income, people purchase the food they need for good health. For most households, CalFresh benefits are only part of their food budget. CalFresh benefits are not cash. Households that are eligible will receive a plastic electronic benefit card (EBT) that can be used at most grocery stores when buying food items.

    If you want help filling out your application, call 2-1-1 to receive a phone appointment with a CalFresh Enrollment Assistor.

    CalWORKS

    The California Work Opportunity and Responsibility to Kids (CalWORKs) program provides cash benefits for the care of children in need when one or both parents are absent, disabled, deceased or unemployed. If you are eligible for CalWORKs, you automatically qualify for Medi-Cal and you might qualify for CalFresh (formerly known as Food Stamps) as well.

    General Relief 

    General Relief (GR) is a County-funded program that provides temporary cash aid to eligible indigent adult lawful residents who are ineligible for Federal or State programs.

    Individuals wishing to apply for General Relief benefits now have another option to enroll online. They may also continue to apply or check on existing case information by calling Agency’s Service Center at (800) 281-9799 or by faxing an application to (714) 825-3155.


    Health Coverage

    Walgreen’s Prescription Delivery

    CVS Prescription Delivery

    If you are uninsured and eligible to enroll in health care coverage you can enroll in Covered California now through January 31st.

    Shop for a Plan through the Covered CA Marketplace

    Get Help from a Community Organization to Enroll


    Food Help

    CalFresh food benefits

    CalFresh (sometimes called SNAP or food stamps) issues monthly food benefits on an EBT card that can be used to buy most foods at most grocery stores and farmers markets. People and families with low income can apply for CalFresh any time. If you have a change in income, even a temporary one because of the coronavirus, you can apply for CalFresh food benefits.

    To apply, visit CalFresh online or call 2-1-1.

    Beginning April 28, people getting CalFresh food benefits can use their EBT card to buy groceries online at Amazon and Walmart statewide. See frequently asked questions about using EBT online.

    There are many food pantries in operation in Orange County. Food pantries are physical locations that provide non-perishable groceries for free. Some have changed to a drive-through method, or to a no-contact grab and go method, check the program details page for more information on specific COVID-19 changes. Those no longer in operation will not appear.

    Food Pantries

    Delivering with Dignity: A coalition between locally-owned restaurants, non-profit community organizations, private corporations and volunteers that provide an emergency food program in response to COVID-19 and the current economic crisis. Individuals must live in Anaheim, Costa Mesa, Garden Grove, or Santa Ana and must meet the "Triple Threat" Criteria: individuals and families who live with them, who are at the highest risk based on CDC guidelines for COVID-19, ineligible or not currently being served prepared meals to their homes by any community organizations, financially unable to meet their food needs without leaving their home AND do not have a reliable support system of friends and family to assist. Please contact 2-1-1 on Monday June 22, 2020 for more information.

    All Food Help


    Senior Specific Help

    While most of the Senior Center and physical locations have closed, there are many programs providing support over the phone and by video. Click on the links under the Older Adults heading to view programs in operation.

    Office on Aging Information and Assistance for 65+ years

    Senior Grocery Shopping Hours

    Shopping Assistance

    Elder Abuse Reporting/Adult Protective Services

    Other Older Adult Support


    Utility Resources

    Some Utility Providers in Orange County have committed to not disconnect your power because of trouble making payments due to hardships caused by COVID-19. Some are temporarily suspending service disconnections for nonpayment and waiving late fees by request. If you are having trouble paying your bill, contact your utility provider to set up an arrangement.

    San Diego Gas and Electric (SDG&E) Coronavirus Response

    Southern California Edison Coronavirus Response

    Anaheim Public Utilities

    Southern California Gas Company

    Cox Communications

    AT&T

    Comcast

    Spectrum

    Utility Discounts and Community Based Bill Assistance Programs


    Housing and Homeless

    If You Are Experiencing Homelessness

    If you have symptoms and have a healthcare provider, contact your healthcare provider. If you are experiencing a medical emergency, call 911. For CalOptima members, you may contact the CalOptima 24/7 Nurse Advice Line at 844-447-8441 or CalOptima Member Services at 888-587-8088. If you do not have health insurance or a healthcare provider, please call 2-1-1 to get routed to a County Public Health Nurse.

    If you have symptoms for COVID-19 and are currently unsheltered (meaning staying on the streets, car, other places not meant for human habitation), please contact your healthcare provider and notify your current street outreach worker or case management as they may be able to assist you in securing temporary isolation until you recover.

    If you are not exhibiting COVID-19 symptoms and you are looking for shelter and/or housing resources, connect with a homeless service provider to explore all Available Sheltering Options.

    Shelters

    All homeless shelters are currently in operation, however some are not accepting new clients. A note will pop up when you click on the Shelter program details explaining any changes due to COVID-19.

    Stay Housed

    Rental Payment Assistance: During this difficult time, you may find yourself behind on rent. There are limited resources provided by community-based organizations for partial assistance with rent. Most of those available taps out by the first couple of days of a new month. If you need assistance, reach out to these service providers on the 1st of the month to check if there are funds available.

    Eviction Moratorium Extension Extended till June 30,2021: Governor Newsom, Legislative Leaders Issue Statement on Eviction Moratorium Extension

    Here is a template that tenants can provide to their landlords about their non-payment of rent due to being impacted by COVID-19. It is recommended that you also include supporting documentation when submitting your notice. Please keep in mind that every landlord’s management company may have their own process to follow as well.

    Governor Newsom Signs Statewide COVID-19 Tenant and Landlord Protection Legislation.  Governor Gavin Newsom today announced that he has signed legislation to protect millions of tenants from eviction and property owners from foreclosure due to the economic impacts of COVID-19. These protections apply to tenants who declare an inability to pay all or part of the rent due to a COVID-related reason.

    Click here for Tenant and Landlord Resources for more information and resources, effective immediately. This site includes guidance for tenants, landlords, and homeowners relative to AB 3088.


     Making a Family Plan

    The County of Orange encourages residents to create a family preparedness plan in the event they are impacted by COVID-19. Family preparedness is a mainstay of planning for emergencies such as earthquakes and fires, and they are equally necessary during a health emergency. Parents and caregivers are encouraged to reach out to trusted family, friends or neighbors who may be able to assist should they be diagnosed with COVID-19 and require hospitalization and/or isolation.

    Here are some important things to consider when putting together a family plan:

    • Create an alternate caregiver list: Set up a roster of trusted adults who can step in to provide childcare, being mindful of the unique circumstances surrounding COVID-19. Choose individuals who are not high-risk and who would be able to accommodate an isolation area, should your child need it. Discuss the plan ahead of time with these individuals.
    • Prepare documents: Write a letter authorizing your designated caregiver to seek medical treatment for your child, if necessary. Make copies of insurance cards and other important medical documents your alternate caregiver may need.
    • Write down special instructions: Be sure to leave a “need-to-know” list for your alternate caregiver. This list may include information such as food allergies, needed medication, nutritional needs or limitations, or any other habit or routine that may help provide consistency of care to your loved one.
    • Create a kid-friendly “go bag”: Being separated from a parent or loved one can cause stress and anxiety for your children. Pack a bag with some overnight essentials and include a special note from you, a family photo, a favorite book or other personal item that may help comfort your child. Be sure to also pack essentials including toiletries and clothing.

    Family COVID-19 Plan Template (Eng, Span)

    Guidance for household members and caregivers of patients with suspected or confirmed COVID-19 cared for at home.


    Financial Resources

    Bills and Financial Support

    Economic and Business Recovery Call Center


    Legal Resources

    OC Superior Court Location Closures

    COVID –19 UPDATE
    Governor Newsom announced a new stay-at-home order that will be triggered when the Southern California region’s hospital ICU capacity drops below 15 percent. The Court continues to adhere to strict safety protocols. In addition, the Court is an essential service therefore we do not anticipate any modification to our current operational plans. Jurors are expected to respond to jury summons.

    The courthouses of Orange County Superior Court remain open for limited in-person services. Members of the public should NOT visit a courthouse unless they have a scheduled in-person hearing or an appointment to enter the building for counter services.

    Face coverings and adherence to social distancing rules are required to enter any of the Orange County Superior Court facilities.

    Online services will remain available. For updates, please check the Court website.

    Legal Services

    Most legal services are being provided completely over the phone and available by making an appointment. Call the agency ahead of time to secure an appointment.


    Mental health resources

    The outbreak of 2019 (COVID-19) has been stressful for many people. It is natural to feel stress, anxiety, grief and worry about the virus. Fear and anxiety about a disease can be overwhelming and cause strong emotions in adults and children. Coping with stress will make you, the people you care about, and your community stronger. If you or a loved one experiences stressful feelings, reach out to the following resources for support:

    The Friendship Line
    Offers confidential telephone support for seniors who may be lonely, isolated, grieving, depressed, anxious, and/or thinking about death or suicide. Also provides support for caregivers of seniors and to individuals with physical and/or emotional disabilities. Offers crisis intervention phone support 24/7.

    OC Links Call 1(855) OC-LINKS (855-625-4657) Monday through Friday from 8:00 am to 5:00 pm to talk or chat with a trained, clinical navigator.

    The NAMI Warmline is also available to provide non-crisis support for anyone struggling with mental health concerns from 9 a.m.to 3 a.m. Monday through Friday and 10:00 am to 3:00 am. Saturday through Sunday at 1(877) 910-WARM or online.

    SAMHSA Disaster Distress Helpline provides over the phone crisis counseling for people who are experiencing emotional distress related to any disaster. Call 800-985-5990 24/7.

    Suicide Prevention Lifeline offers confidential assistance to anyone in suicidal crisis or emotional distress. Also offers a chat service. Call 800-273-8255 24/7.

    Emotional Well-Being and Coping during COVID-19

    For Clinicians During COVID-19

    Physician Support Line: Provides a peer-to-peer support line for physicians by physicians. The line is open to United States based Doctors of Osteopathic Medicine (D.O.), Doctors of Medicine (M.D.), and other international equivalents at the attending, fellow, resident, intern, or research level.

    Resources for Clinicians During COVID-19

    Webinar Series for Healthcare Workers

    All Mental Health Services


    Health Care Resources

    For Medical-related questions on COVID-19, call the Orange County Health Care Agency Referral Line: 1-800-564-8448

    All Health Care Services


    Family and Child Care Resources

    The majority of family services have transitioned to call ahead or no contact methods. Please call in advance to find out how the services have changed due to COVID-19.

    Orange County COVID-19 Child Care Assistance   Early Childhood OC is working with agencies across Orange County, California to compile a searchable database of currently open child care centers and family child care homes serving children aged birth - 12 years old.  This database will be updated every Friday.


    For All Other Services

    Search 211OC’s Guided Search

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