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2015 211OC Helpline Trends Report

The 2015 Trends Report was commissioned by the Children's and Families Commission of Orange County and produced using 2-1-1 Orange County helpline data. This is the 2nd annual report and includes statistics from October 2012 through June 2015 including:

  • Caller Needs with Referral
  • Caller Needs with No Referral
  • Comparisons of Caller Needs with Referral vs. Caller Needs with No Referral
  • Referral Trends
  • Demographics

pdf icon small 211 Orange County 2015 Helpline Trends Report
(NOTE: PDF is large and may take a few moments to open)

We look forward to continued support of our community through our Inform initiative; check back often for updated information!

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Did you know 2-1-1 Orange County assists more than 4,000 callers per month?

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