About 2-1-1 Orange County
Get Help Now! – Call 2-1-1 Orange County
2-1-1 Orange County is the comprehensive information and referral system for Orange County, CA. 211OC provides a resource database of health and human services and support, accessible 24 hours a day, 7 days a week online and through our multi-lingual hotline, connecting people quickly and effectively to existing programs and disaster response information.
We connect people of all income levels and language and cultural backgrounds to resources tailored to their needs and circumstances, taking into account accessibility, eligibility requirements and other factors through live assistance from highly-trained and certified Information & Referral Specialists or through our searchable online resource database.
OUR MISSION: To connect Orange County's most vulnerable with the health and human service resources they need.
We connect, collaborate and inform across all community stakeholders to better empower our community as a whole.
OUR VISION: As a new merged organization, our renewed vision is a county that is genuinely thriving, where individuals and families have an enriched quality of life.
The Mission of 2-1-1 Orange County is to help people find the help they need by eliminating the barriers to finding and accessing social services in Orange County. For over 28 years, we have connected residents in need to critical social services in Orange County such as housing, job placement, food, and health insurance. With the inception of 2-1-1 in Orange County in 2005, a simple toll free, three digit phone number that is easy to remember, we now connect thousands of individuals and families to needed community based programs, including where to find a community clinic, dental care, immunizations, and prescription assistance, food, homeless shelters, elder and child care, legal services and other resources offered by local nonprofits and government agencies.
Through our Information and Referral (I&R) services, Orange County residents can
dial 2-1-1 or 888-600-4357 (toll-free) to receive referrals from trained multilingual I&R Specialists 24 hours a day, 7 days a week. Callers outside of Orange County dial 888-600-4357. I&R Specialists are able to search through listings of over 2,000 local agencies providing thousands of programs in order to find those that best match the individual's needs, screen for eligibility, and provide them with the most useful information.
To assure that the information in our database is accurate and up-to-date our Resource Specialists build relationships with local service providers.
2-1-1 Orange County serves as a crucial public information system during local emergencies such as earthquake, fire or other disaster.
2-1-1 Orange County is available to every resident and visitor in Orange County, CA.
For more information, view our FAQs.