About 2-1-1 Orange County
2-1-1 Orange County (211OC) is a local, private, non-profit organization with 501(c)3 status.
OUR MISSION: Connecting the vulnerable with the health and human resources they need when they need it most.
We connect, collaborate and inform across all community stakeholders to better empower our community as a whole.
OUR VISION: As a new merged organization, our renewed vision is a county that is genuinely thriving, where individuals and families have an enriched quality of life.
Watch this short video to learn about the 2-1-1 helpline, or keep reading.
2-1-1 Orange County runs a comprehensive information and referral system for Orange County, CA. 211OC provides a resource database of health and human services and support, accessible 24 hours a day, 7 days a week online and through our multi-lingual hotline, connecting people quickly and effectively to existing programs and disaster response information. Just dial 2-1-1.
We connect people of all income levels and language and cultural backgrounds to resources tailored to their needs and circumstances, taking into account accessibility, eligibility requirements and other factors through live assistance from highly-trained and certified Information & Referral Specialists or through our searchable online resource database.
The Mission of 2-1-1 Orange County is to help people find the help they need by eliminating the barriers to finding and accessing social services in Orange County. For over 28 years, we have connected residents in need to critical social services in Orange County such as housing, job placement, food, and health insurance. With the inception of 2-1-1 in Orange County in 2005, a simple toll free, three digit phone number that is easy to remember, we now connect thousands of individuals and families to needed community based programs, including where to find a community clinic, dental care, immunizations, and prescription assistance, food, homeless shelters, elder and child care, legal services and other resources offered by local nonprofits and government agencies.
Through our Information and Referral (I&R) services, Orange County residents can
dial 2-1-1 or 888-600-4357 (toll-free) to receive referrals from trained multilingual I&R Specialists 24 hours a day, 7 days a week. Callers outside of Orange County dial 888-600-4357. I&R Specialists are able to search through listings of over 2,000 local agencies providing thousands of programs in order to find those that best match the individual's needs, screen for eligibility, and provide them with the most useful information.
To assure that the information in our database is accurate and up-to-date our Resource Specialists build relationships with local service providers.
2-1-1 Orange County serves as a crucial public information system during local emergencies such as earthquake, fire or other disaster.
2-1-1 Orange County is available to every resident and visitor in Orange County, CA.
For more information, view our FAQs.
In addition to running the 2-1-1 helpline for the County of Orange, 2-1-1 Orange County non-profit is also involved in ending homelessness in Orange County.
- 211OC (formerly OC Partnership) helped acquire more than $116 million dollars in funding for county transitional/supportive housing programs since 1998.
- Ten Year Plan to End Homelessness in Orange County – Contributed to the completion of Orange County’s Ten Year Plan to End Homelessness. The Ten Year Plan was unanimously approved by the Board of Supervisors in January 2010.
- Lead agency responsible for implementing Orange County’s Homeless Management Information System (HMIS), the regional database of clients and services providers that tracks service needs and usage patterns to better understand and address the barriers to success that homeless and at-risk populations face. HMIS currently contains information on over 33,000 clients and represents the activities of 88% of Orange County shelters.
- Lead agency responsible for managing the Coordinated Entry System in Orange County.