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Disaster Services

In addition to our primary role connecting Orange County residents to the help they need, 2-1-1 Orange County is involved in local disaster planning, response and recovery. 2-1-1 is a simple, easily remembered telephone number set aside by the Federal Communications Commission for the public’s use in accessing community services 24 hours-a-day, seven days-a-week. The need for such services often increases dramatically during and following disasters.


 

2-1-1 Orange County Role in Disasters

2-1-1 Orange County provides much needed information during Southern California disasters.

  • During the devastating Southern California wildfires in 2007, 2-1-1 Orange County answered 3,283 disaster-related calls and provided information regarding evacuation routes and shelters, school closures, and health advisories.

  • In 2009, 2-1-1 Orange County assisted over 1,500 callers with information regarding the H1N1 pandemic vaccination sites.

  • More recently, in the last year (2016/2017) 211OC was activated for 4 events related to Extreme Heat Advisory, Fire in Holy Jim, and 2 Rain Events.

If  you have questions about extreme heat, local fires or floods or any other disasters in Orange County, give us a call at 2-1-1. We're here to help!

2-1-1 Orange County and our 2-1-1 partner agencies throughout California work together closely to ensure that 2-1-1 information services remain available during a local or state emergency — while simultaneously meeting extraordinary needs for disaster-related information and services. We work closely with the Orange County Emergency Management Organization to provide essential information to county residents in the event of a local or state emergency. We also maintain close working relationships with Orange County Red Cross and the Orange County Health Care Agency.

2-1-1 Orange County serves as a member of the Leadership Council of COAD-OC, Collaborating Organization Active in Disaster, a network of community, faith-based and government organizations that provide help during and after disasters. COAD-OC’s role is to enhance partnerships among community and government based organizations to collaborate, communicate and coordinate efforts in Orange County during times of disaster.


211 OC DISASTER RELIEF CORPS

THE 211OC DISASTER VOLUNTEER PROGRAM

Disasters happen. Would you know where to turn? In case of a disaster situation in our community, 2-1-1 Orange County (211OC) is one of the lead agencies to connect people to resources in Orange County.

At 211OC we believe that when people get connected to resources, they do better, when they do better, our community is stronger ... whether in a disaster or not.

Join the 211OC Disaster Relief Corps and be prepared to help your community. If there’s an earthquake, a fire, or other natural disaster, 211OC is prepared to connect those in need, from housing pets, to families in need of short term housing, food or clothing, to answering phones in a crisis situation. We do need volunteers, like you, as part of our Disaster Relief Corp to help augment our response to these potential critical needs.

In the event of a disaster in Orange County, I am willing to be contacted by 211OC to help:


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I am interested in the following volunteer opportunities in case of a disaster:

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Everyone knows someone who needs help ... do you know where to look?   Dial 2-1-1 to be connected to Orange County resources 24/7, 365 days (or 888-600-4367)

 

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Did you know 2-1-1 Orange County assists more than 4,000 callers per month?

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